Information Technology Analyst I/II

The City of Elk Grove is currently accepting applications for

Information Technology Analyst I/II

$79,503 - $117,734 annually + excellent benefits

Information Technology Analyst I: $79,503- $106,556 annually

Information Technology Analyst II: $87,844- $117,734 annually

The ideal candidate will demonstrate strong customer service, analytical thinking, and user administration skills while being team-oriented, flexible, and able to manage multiple priorities in a fast-paced environment. The IT Analyst will provide exceptional technical support to City staff by demonstrating professionalism, patience, clear communication, and a commitment to delivering responsive and effective service while working independently. Strong analytical and troubleshooting skills are essential for diagnosing and resolving hardware, software, imaging, Office 365, and enterprise system issues. The successful candidate will effectively utilize a help desk system to document service requests, track issues, identify root causes, and provide timely resolutions.

Experience with user administration, including creating and maintaining user accounts, managing access and permissions, and ensuring users have the appropriate system resources, and the ability to troubleshoot applications is important for supporting secure and productive operations. The ideal candidate will combine technical knowledge with a service-focused approach, attention to detail, adaptability, and the ability to collaborate effectively with end users and members of the Information Services team.

Tentative Recruitment Timeline (subject to change)

Filing Deadline: November 19, 2026, by 11:59 PM

Oral Board Interviews: December 8, 2026 (virtual)

Selection Interviews: December 11, 2026 (in person)

For a complete job description, further details about our benefit package and to apply, please visit our website at: https://www.governmentjobs.com/careers/elkgrove/jobs/5535062/information-technology-analyst-i-ii.

Human Resources Department

8401 Laguna Palms Way | Elk Grove, CA 95758 | 916-683-7111

http://www.elkgrovecity.org/

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